Virtual Call Center, GoAutoDial, Vicidial and Rented Predictive Dialer
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Virtual Call Center - 4.3 out of
Our Virtual Call Center solutions provides your VoIP Call Center with the same features without the maintenance cost, the perfect solution.
A Virtual Call Center increases the production of your business while reducing start up and maintenance costs.
Virtual Call Center
Having a Virtual Call Center Hosted Vicidial is a more viable option over having an In-House server. With our hosted solution, 99% uptime is guaranteed.
Free Tech Support included even if you only rent 1 Seat from us.
Every dialing server is able to handle more than 40 outbound agents on 3:1 dialing ratio along with full recording, or more than 50 inbound agents with 2:1 dialing ratio. Servers could be bunched together for increasing capacity easily for more than 100 seats.
The rented Virtual Call Center VICIdial solution is best for fast start-ups with instant advantages. You will save on:
Hardware initial costs such as servers, devices, cables, etc.
Constant Maintenance and Backups
With the help of our rented Hosted Auto DIALER you can be sure that you will receive 99.99% system uptime and fault tolerance. The server that we will be setup for your dialer will be on a network that is state of the art with Fiber backbone capable of handling any volume of calls, UPS backups, RAID for fault tolerance and 24 hour proactive monitoring.
What do you need to buy or own?
Agents and computer stations able to navigate to a web browser such as Firefox or Internet Explorer for the VICIdial admin and agent login.
Free PC based SoftPhone such as Xlite or Eyebeam (Downloadable from our website).
Voice Broadcast | Voice Blast
Voice blast or voice broadcast is a word that refers to the concept of sending to many different people the same recorded voice message.
This is a similar concept as a “robocall” which most of the people are used to.
Whether any political group wants to send out a recorded message, survey or call or any school or local organization delivers a message to employees or parents. There are a lot of excellent uses for voice broadcast or voice blast.
Price for 5 Seats is $75 including Full Month of Tech Support (VoIP cost not included)